Wireless Networks

Service Description

Multiple wireless networks are broadcast across HMC and The Claremont Colleges:

Claremont-WPA

Claremont-WPA is the preferred wireless network at HMC for faculty, staff, and students. Connecting to Claremont-WPA provides the benefits of WPA2-Enterprise security and allows for accessing most internal HMC resources.

You authenticate with your HMC username followed by @hmc.edu (for example, hmudd@hmc.edu) and HMC password.

Additional Android / Linux settings

If connecting to Claremont-WPA with an Android or Linux device, it may ask for additional information:

  • EAP method: PEAP
  • Phase 2 authentication: MSCHAPv2
  • System certificate: “Do not verify” or “Use system certificate”
  • Domain: hmc.edu
  • Identity: Your HMC username followed by @hmc.edu
  • Anonymous identity: Leave blank
  • Password: Your HMC password

Having issues signing into Claremont-WPA with your credentials?

If you are a new student, faculty, or staff at HMC, there is a chance your credentials will not work when authenticating into Claremont-WPA, even when you’re sure you’re entering the correct HMC username and password.

To help resolve this issue, please try the following:

  1. Go to identity.hmc.edu and log in with your HMC credentials. Once you log in, you’ll see your name on the top right. Click that to open a drop-down menu. 
  2. Click Change Password and then reset your password. 
  3. Enter your current password, then re-enter the same HMC password for your new password and verification (in other words, enter your same password all three times).
  4. Try logging into Claremont-WPA.

If this doesn’t help, it might be a device issue. If so, please submit a request for wireless help.

Claremont-Guest

This network has been specifically designed to provide seamless and secure internet access to our visitors while maintaining the integrity of our internal network. If you are a staff, faculty, or student at HMC, please use Claremont-WPA.

To join Claremont-Guest, select Claremont-Guest on your device’s wi-fi settings, and enter a valid email address. You may refer to this TCCS documentation for additional help on joining Claremont-Guest.

Key features of Claremont-Guest include:

Ease of Access: Guests can easily connect to Claremont-Guest without the need for complicated authentication processes.

Security: We understand the importance of safeguarding our network against potential threats. Claremont-Guest employs robust security measures to protect both our guests and our organization.

Claremont-ETC

The Claremont-ETC wireless network is designed for use by older devices that do not support WPA2-Enterprise authentication. The Claremont-ETC network is inherently less secure because it involves a shared password.  Do not use Claremont-ETC if you can use Claremont-WPA or Eduroam instead.

If you have HMC credentials and need to connect to Claremont-ETC please use our Claremont-ETC Password Request form (you must be signed into your @g.hmc.edu to view it). If you don’t have HMC credentials please contact the CIS Help Desk to obtain the current password.

Eduroam

Eduroam (education wireless roaming) allows users (researchers, teachers, students, staff) from participating institutions to securely access the Internet from any Eduroam-enabled institution. In other words, your HMC credentials will work at other institutions to get you access to secure wireless networks and other resources. It requires authentication with your HMC credentials username followed by @hmc.edu and HMC credentials password upon connection. If you are visiting from another campus, you will need to enter your home campus credentials.

The Eduroam principle is based on the fact that the user’s authentication is done by the user’s home institution, whereas the authorization decision allowing access to the network resources is done by the visited network. A full list of participating institutions can be found on Eduroam’s website.

Availability

Claremont-WPA and Claremont-ETC are available to faculty, staff, students, emeritus, and trustees at HMC and all of The Claremont Colleges.

Eduroam is also available to all those previously listed as well as visitors from other institutions who have Eduroam configured at their home institution.

Guests who do not have access to Eduroam should contact the Help Desk for the Claremont-ETC password.

How to Access the Service

Access the appropriate wireless settings pane on the device to be connected and select the appropriate network for the use case. When prompted, enter the appropriate username and password.

Please contact the Help Desk at helpdesk@hmc.edu or 909.607.7777 to request assistance with connecting to wireless networks. A CIS staff member will respond within one business day.  Or, if you prefer, you can use our form to Submit a request for wireless help

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